Information we collect

Account details such as name, email address, phone number, and shipping address.

Order and payment information processed through our payment partners (we do not store full card numbers).

Technical data such as browser type, device, and cookies used to improve the shopping experience.

How we use your information

To process orders, deliver products, provide customer support, and send order-related emails.

To improve our website, prevent fraud, and comply with legal obligations in Malaysia.

Marketing emails are only sent where you have opted in; you may unsubscribe at any time.

Sharing of data

We share data with trusted service providers such as payment gateways (e.g. Xendit), couriers, and email services solely to fulfil your order.

We do not sell your personal data to third parties.

Your rights & contact

You may request access, correction, or deletion of your personal data by contacting us.

Privacy enquiries: Merlheart.official@gmail.com

我们收集的信息

账户资料：姓名、电子邮箱、电话及配送地址。

订单与付款信息（通过支付合作伙伴处理，我们不会储存完整银行卡号）。

技术资料：浏览器类型、设备及 Cookie，用于改善购物体验。

信息用途

处理订单、配送商品、提供客服及发送订单相关邮件。

改进网站、防止欺诈及遵守马来西亚相关法律。

营销邮件仅在您同意的情况下发送，您可随时取消订阅。

数据共享

我们仅与支付网关（如 Xendit）、物流及邮件服务等可信服务商共享完成订单所需的数据。

我们不会向第三方出售您的个人资料。

您的权利与联系

您可联系我们要求查阅、更正或删除个人资料。

隐私相关咨询：Merlheart.official@gmail.com